Shipping policy
We Ship Worldwide
No matter where you are in the world, Vilenaa has got you covered!
Our standard shipping times apply to every location that we serve from America to Europe to Asia & beyond.
If you have any further queries or concerns, send us an email (support@vilenaa.com) and we will gladly assist you further.
Shipping Times
Orders are typically processed within 1–3 business days. Once shipped, delivery takes 5–10 business days.
You’ll receive a tracking link as soon as your order is on the move.
Refunds & Returns
Changed your mind? No problem. You’ve got 30 days from delivery to request a return.
Items must be unworn, unwashed, and with tags still attached.
Just reach out to us via email (support@vilenaa.com) and we’ll guide you through it — simple as that.